ReDISCovering Conflict helps turn conflict into a constructive force to build relationships and solve problems with innovative solutions. Participants will explore conflict in a revolutionary way by looking at conflict through the lens of our personalities. Building on the founding principles learned in Taking Flight with DISC training program, this course looks at how personality styles play into conflict development, duration, and resolution. Through the new Chameleon Conflict Model participants will learn how to read interpersonal cues to better understand the styles of others, as they gain deep insights into how to apply style wisdom to create positive outcomes during conflict.
ReDISCovering Conflict offers an opportunity to build stronger relationships – but only if it’s handled well. Engaging activities allow participants to experience conflict in action. In turn, they gain the proficiency to flex their approach to match the style of the other person, easing the road to de-escalation and resolution. The exercises reveal tips and techniques for strengthening connections with the people in our lives.
This course will help participants see conflict in a new light, as an opportunity for growth and creativity. By learning how to look at each developing situation through the eyes of Eagles, Parrots, Doves, and Owls participants will be able to see the roots of conflict forming much sooner, understand the triggers for each style, and be able to implement new tactics for employing successful conflict resolution techniques.
ReDISCovering Conflict will enable participants to:
- Identify how personality style is as an underlying cause of conflict
- Recognize why each style embraces or avoids conflict
- Use style to reduce the negative effects of conflict
- Implement strategies to manage conflict tactics used by each style
- Flex their style to bridge to others during conflict
- Shift from placing the blame to fixing the problem
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